The leading specialists in
motorcycle claims

BLD is the UK’s leading provider of motorcycle insurance claims management offering the full range of services, including credit hire, repair, storage, salvage and claims services. We are passionate about bikes, a passion which has earned us an unrivalled reputation for customer service and satisfaction. We provide our services to insurance brokers, insurers, claim managers, law firms and motorcyclists.

We are the largest motorcycle credit hire company in the UK with a fleet of 600 premium bikes ranging from 50cc to 1300cc. We don’t do cars or vans as we chose to specialise in bikes. We are also one of the UK’s largest motorcycle repair specialists employing 21 full-time qualified mechanics in fully equipped workshops including our new environmentally friendly paint shop and custom graphics capabilities. We have four secure service centres, located at Ringwood, Hurn, Brighouse and Lisburn (Belfast) with storage capacity for over 2,000 bikes.

We are motivated by the efficiency and quality of our service. Staffed only by motorcycle experts and experienced claims professionals, our team is highly trained and knowledgeable. Offering dedicated support to customers throughout the claim, our processes are transparent, fully auditable and benchmarked against industry-leading SLAs. Using in-house custom-built claims management and repair tracking software we achieve rapid turn-around, reduced hire durations and unparalleled customer service.

KEY FACTS

• Association of British Insurers (ABI)
• Approved Tier 1 Service Provider (GTA)
• Established in 2000 as motorcycle specialist
• 600 bikes - the largest in-house fleet in UK
• 100 staff in 4 locations across the Great Britain and Northern Ireland
• High calibre management team with significant insurance and motoring industry experience
• Key relationships with the UK's leading motorcycle insurance brokers, underwriters and claim managers
• Industry-leading SLA performance benchmarks
• Pro-active case management using in-house custom-built  repair tracking & claims management software
• Online management & customer information
• Full members of AMA and NACHO trade associations