Claims Management

As BLD only deal with bikes and bikers we are uniquely placed to offer the best motorcycle claims management on the UK market. BLD can manage the entire claims process in-house and usually integrate IT systems to minimise the customer journey and update our partner's records accordingly.

Our claims process is fully audited in-house at each key step to ensure compliance with regulations and broker-specific SLA's

  • First Notification of Loss
  • Validation
  • Updating partner systems
  • Fault/Theft claims
  • Insurer liaison
  • ULR services
  • Replacement bikes
  • In-house repair/salvage
  • Claims support
  • Bike specialist personal injury solicitor panel
  • 24/7/365 manned telephone lines, not Interactive Voice response (IVR)